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Post by ekythump on Sept 23, 2017 12:20:10 GMT
Hey guys.
Just bought the game yesterday and I tried playing it today but It seems to hang at the loading screen after I created the character. It just sits there with the atomic symbol and cycling through the tips. I'm also not seeing anything in the character creation window and I've seemed to have lost the texts in the options window, the drop down selections are all blank.
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Post by ScottFarRoad on Sept 25, 2017 8:41:04 GMT
Hey guys. Just bought the game yesterday and I tried playing it today but It seems to hang at the loading screen after I created the character. It just sits there with the atomic symbol and cycling through the tips. I'm also not seeing anything in the character creation window and I've seemed to have lost the texts in the options window, the drop down selections are all blank. Apologies for the slow reply, I was accidentally logged out of the forum and didn't see this! Have you managed to progress yet? If you're still having problems, it would be awesome if you could get the game stuck on the loading screen again and then - without restarting the game - send us a little file called the "output.log". You'll find it in the data folder that came with the game. This will show us what's going wrong and we can patch it. Copy and paste it into an email and send it to me at info@farroadgames.com A screenshot (use print screen) of the issues with the character creation window would also be handy. We always offer refunds to any customers who unable to play the game at all so let me know in the email if you would like one. Thanks for helping us make the game better! |
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Post by ekythump on Sept 26, 2017 7:57:32 GMT
I've sent the email  And no I don't want a refund, It's early days and I'm happy to wait. |
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Post by ScottFarRoad on Sept 26, 2017 8:09:09 GMT
I've sent the email And no I don't want a refund, It's early days and I'm happy to wait. I literally just replied this minute to you. Thanks for sending us the info. As I mention in the email try and re-download the game. A few players have had corrupted downloads that broke the game and judging by your output.log there's a tiny chance that's the issue here. It probably won't make any difference but it's worth a shot. Assuming that doesn't fix it we'll do what we can to solve it as soon as possible. |
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Post by ekythump on Sept 27, 2017 8:35:09 GMT
I downloaded it again and paid more attention to the extraction this time.and noticed that my Nortan's 360 had removed a .dll file plus the .exe , the file was Assembly-Csharp-firstpass.dll.
When i restored it the game worked.
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Post by ScottFarRoad on Sept 27, 2017 17:35:06 GMT
I downloaded it again and paid more attention to the extraction this time.and noticed that my Nortan's 360 had removed a .dll file plus the .exe , the file was Assembly-Csharp-firstpass.dll. When i restored it the game worked. Glad to hear it! I think a few antivirus programs are fussy about the game as it comes in a zip file, but obviously hundreds and hundreds of people have been downloading it from the same source without any issue. Anyway, happy town building! |
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